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  1. #1
    Join Date
    Dec. 26, 2008
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    Default M. Toulouse and a broken tree UPDATE post #12

    I believe that my saddle has a broken tree. I will be taking it to the tack shop I bought it from tomorrow for farther evaluation.

    However in the between time has any one else had a Toulouse with a tree problem? It's an Annice and 3.5 years old. I ride A LOT and it has seen MANY horses so it's not a ride twice a week saddle. However I did not expect this to happen. It has never been in a fall is always stored properly and is never put on the ground.

    Their website states that they have a 10 year warranty on their trees, I hope they hold up to that!
    Last edited by nlk; Oct. 4, 2012 at 10:43 PM.



  2. #2
    Join Date
    Nov. 17, 2006
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    3,834

    Default

    Good luck. I have two M. Toulouse saddles and haven't had a problem. Let us know what you find out.
    “Be yourself; everyone else is already taken.”
    ¯ Oscar Wilde



  3. #3
    Join Date
    Aug. 2, 2004
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    Whidbey Is, Wash.
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    Default

    Mmmm. I want to hear more because I like the look of the saddles and have been considering one in case my current saddle winds up not fitting my gelding when he finishes growing up.

    What happened that made you think it is broken? Just curious if the tree snapped while you were riding, or what?
    Aisha, my heart from 03/06/1986 to 08/22/2008.

    COTH's official mini-donk enabler.
    Odie, aka the Evil Burrito, is on Facebook.



  4. #4
    Join Date
    Apr. 17, 2012
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    1,961

    Default

    This isn't one of the "Genesis" adjustable trees, is it? I've got one of those and it's a great saddle . . . keep us posted!



  5. #5
    Join Date
    Dec. 26, 2008
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    Default

    It is not a Genesis tree! I have loved my saddle up until this point.

    Last week I was riding ( Thursday maybe?) and I heard a creaking noise. (Last time a tree broke that is how I found it was I heard the creak) I got off and inspected the saddle did the "Squeeze" test (pommel on hip pull cantle gently to pommel) there was no major give maybe a little wiggle.I also checked the gullet and there were no abnormalities there. I was gone for the weekend in which time a student used the saddle ( I do not think she caused it she is 19 and been riding with me since she was 8-9) I rode Monday and commented that I couldn't get comfortable, I also noticed slight bulging in the stitching on each side of the pommel. Last night my student used it again and she commented that she couldn't get comfortable either. I told her to dismount and I took the saddle off. When she found out what I was doing she told me she heard a "pop" over the weekend but assumed it was her hip. This time there are two bulges in the gullet directly opposite each other. There is still not much give with the "squeeze" test. I'm taking it in this afternoon.

    I'll keep you all posted farther!

    Other then riding there is nothing else that should have caused this that I am aware of. Never been fallen on, flipped on, dropped, stepped on etc.



  6. #6
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    Aug. 2, 2004
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    Default

    But you have no idea what might have happened over the weekend?
    Aisha, my heart from 03/06/1986 to 08/22/2008.

    COTH's official mini-donk enabler.
    Odie, aka the Evil Burrito, is on Facebook.



  7. #7
    Join Date
    Nov. 17, 2006
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    Default

    I did go through a period with my Annice where it was squeaking horribly. I just cleaned and conditioned it really well and did the baby powder trick. It has been great since. But I didn't have a popping issue or the inability to get comfy. Mine was just bad squeaking.
    “Be yourself; everyone else is already taken.”
    ¯ Oscar Wilde



  8. #8
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    Aug. 2, 2004
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    Anything yet on the saddle?
    Aisha, my heart from 03/06/1986 to 08/22/2008.

    COTH's official mini-donk enabler.
    Odie, aka the Evil Burrito, is on Facebook.



  9. #9
    Join Date
    Dec. 26, 2008
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    1,068

    Default

    Quote Originally Posted by TheJenners View Post
    But you have no idea what might have happened over the weekend?
    This started before the weekend it just took a few more rides for everything to "settle" I think.



  10. #10
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    Default

    So I took it to the Saddlery and they were great. the gril did a few more and far more complicated "squeeze" tests. She got it to "Creak" a few times, she agreed that it wasn't over flexing though. Her and the shop owner looked it over very carefully and agreed that the bulging in the pommel and the sharp edges in the gullet were not normal.

    They are sending it to the manufacture where they will take it apart to check the tree. If it is not broken it will me sent back, if it is they will be sending a brand new saddle back to me. They even asked if I wanted the same saddle or an up grade. I decided on the same saddle since I was having to pay no money period for it. Worse case is it could take a few weeks...

    I will have to give a shout out to Sporthorse Saddlery in New Hudson MI for their help. I was panicking trying to figure out where I was going to get the money to replace my saddle with ( sadly I was going to have to sell my old Western Show tack....)
    Last edited by nlk; Aug. 20, 2012 at 09:05 AM. Reason: added info



  11. #11
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    Aug. 2, 2004
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    Well, post back and let us know what M Toulouse says about it. I've got my eye on one right now, but am hesitating...
    Aisha, my heart from 03/06/1986 to 08/22/2008.

    COTH's official mini-donk enabler.
    Odie, aka the Evil Burrito, is on Facebook.



  12. #12
    Join Date
    Dec. 26, 2008
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    Default Update

    So Toulouse sent my saddle back saying that the tree was NOT broken but rather "softened". They felt they fix the problem and sent it back to the tack shop for me to try. I couldn't see any changes and while riding it felt like the saddle was flattening like a pancake. So I took I called to say I was not happy. The tack shop called Toulouse and the shipped me a new saddle no questions asked!

    I went and picked it up today! Same model, seat size, and tree size. The leather is light colored ( mine was darker but in the grand scheme of things that is minor. ) and I think the seat and the knee roll leather is actually nicer than my old one.

    All in all happy with my tack shop and happy with the manufacturer for sticking by their warranty!



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