1. Above all else, know this: we want you to be successful. We want this for you because that's our job, of course—to produce successful students, at whatever "success" means to you. Whether winning the Olympics or just cantering two circles around without being afraid, we want you to Win at It. And if you doubt that we want you to win simply because its in our natures, consider this: happy clients are more likely to keep paying us, and more likely to tell others they should pay us. Happy clients = good business.